Privacy Policy
Effective Date: May 19, 2026
Welcome to Untamed South Africa (the "Site", "we", "us", or "our"). We operate the e-commerce store www.untamedsouthafrica.com and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect the information necessary to fulfil your orders and provide a smooth shopping experience. This includes:
Identity & Contact Data: Your name, billing address, shipping address, email address, and phone number.
Transaction Data: Details about products you purchased from us. (Note: We do not store your credit card details; payments are processed securely through our third-party payment providers).
Technical Data: Your IP address, browser type, anare d cookies used to improve your browsing experience on our online store.
2. How We Use Your Information
We use your data strictly to run our business and serve you, specifically to:
Process and deliver your orders (including sending order confirmations and shipping updates).
Manage your account and provide customer support.
Comply with Swiss legal and tax obligations (e.g., maintaining proper financial bookkeeping).
Send you marketing updates or newsletters, but only if you have explicitly opted in to receive them.
3. Sharing Your Data
We do not sell or rent your personal information to third parties. We only share data with trusted service providers essential to running our shop, including:
Payment Processors: To securely handle your transactions.
Delivery & Courier Services: To ship your biltong, spices, and goods to your Swiss address.
Hosting & E-commerce Platforms: The technology providers that keep our online store online and secure.
4. Data Security and Retention
We implement standard security measures to protect your personal data from unauthorized access or disclosure. We retain your personal information only for as long as nfulfily to fulfill the purposes outlined in this policy, or as required by Swiss law (such as mandatory tax retention periods for business records).
5. Your Rights
Under Swiss data protection laws, you have the right to:
Request access to the personal data we hold about you.
Request that we correct any inaccurate or incomplete information.
Request the deletion of your personal data (provided it is no longer required for legal, tax, or contract fulfillment reasons).
Object to or restrict the processing of your data for marketing purposes.
6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Untamed South Africa
Email: info@untamedsouthafrica.com